Jess Finnigan is a seasoned executive and career coach with over a decade of experience leading Engineering, Operations, and HR teams. With a passion for growing and managing large organizations, she has expertise in putting the right people, tools, and processes in place, creating environments where teams thrive, and goals are achieved. At the forefront of her work is a dedication to people and their development, ensuring both individuals and organizations reach their full potential. As Senior Director of Global Operations at Indeed, Jess led department-wide annual planning, OKR management, and quarterly strategic initiatives, delivering insights that drove decision-making. She also established data-driven forecasting models and dashboards, improving visibility into key business metrics such as capacity, cost, and hiring efficiency. As Director of Quality Engineering at Indeed, Jess built and scaled the QA organization from 1 person to 300 globally, including 50 leaders. She also helped grow the Engineering organization by shaping the Performance Management Process, the Promotion process, and Manager Surveys across Engineering. Jess also created Indeed’s Quality Engineering hiring and onboarding models, which supported rapid growth to dozens of managers and hundreds of QA engineers, all while maintaining exceptionally low attrition. She oversaw career path guidelines, career mentoring, role definitions, and performance management, fostering a strong and sustainable team culture. Deeply knowledgeable in all phases of a business’s growth, from startup to large-scale enterprise, Jess brings this expertise to her coaching practice. Known for her empathetic, collaborative, and insightful coaching style, she works with clients to navigate career transitions, enhance leadership skills, and build strategies for professional growth. Whether working with leaders in fast-paced startups or established enterprises, Jess’s mission is to help individuals and organizations thrive by building on their strengths, clarifying their goals, and unlocking their full potential. --- #### Notable Client Achievements * Supported a Data Engineer through the job search process, guiding them from a toxic work environment to landing a new role with a 34% increase in compensation and improved work-life balance. * Coached a newly-promoted Director of Operations in a high-tech company to excel in their role by helping them define a clear vision, delegate effectively, build trust, and set actionable goals for their team, leading to enhanced team performance and clarity. * Transformed a client’s job satisfaction by coaching her to advocate for herself, implement organizational strategies, and rediscover her passion for her work. She is now excited and motivated in her new role. * Provided tailored advice and business strategies to a client launching their own consulting business, helping them build a strong foundation for long-term success. * Conducted mock interviews with a client targeting a high-tech company, boosting their confidence and interview skills, ultimately helping them secure the job offer.