Positive, forward-thinking organizational change and talent development expert with 15+ years of global and regional leadership experience transforming brands with a growth mindset. Ability to engage with people at all organizational levels, influencing, collaborating, and negotiating to gain buy-in. Proven leadership, coaching, and mentoring skills of cross-functional teams during times of stability and critical change. Exceptional project management skills, balancing multiple competing priorities in support of sophisticated and evolving work. Subject matter expert in adult learning techniques, learning strategy, audience-centric design, and agile methodologies.
Past work includes Global Training and Development Director for a major cruise line, opening multiple hotel brands, and coaching start-ups from 1 to 50 employees.
Notable Client Achievements
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Coached C-Suite executives on managing teams through change, dealing with burnout, gaining team collaboration, building culture, and more.
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Organized 200+ programs including Lunch and Learns, Speed Networking Sessions, Leadership Workshop, lectures, conferences, and webinars.
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Developed first-ever emerging leader and high potential talent development program that increased guest engagement scores by 15% and created a $10M annual savings.
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Created ongoing learning classes and training manuals focused on sales development and guest experience that resulted in a 27% increase in revenue.